Last updated: May 2026 — Liam Hartley, Townviewco
At Townviewco, we believe that playing online pokies should always be an enjoyable and entertaining experience. Our founder, Liam Hartley, has built this platform on the principle that player welfare comes before everything else. We are committed to providing honest, transparent guidance that helps New Zealand players stay in control of their gambling habits. This page exists because we genuinely care about the people who use our site, not just the games they play.
Gambling can be a fun leisure activity, but it carries real risks. If those risks are not managed carefully, gambling can become harmful to you, your finances, and the people around you. Please read this page carefully and use the tools and resources available to you.
Always approach online pokies as a form of entertainment with a cost, never as a way to make money or recover financial losses. Set a budget before you play, stick to it, and treat any winnings as a bonus rather than an expectation. The moment gambling stops being fun, it is time to stop.
Townviewco operates a strict 18+ only policy. Every casino and pokie site we review and recommend must enforce robust age verification checks before allowing any player to deposit or wager real money. We do not endorse, recommend, or promote gambling to anyone under the age of 18. If you are under 18, please leave this site immediately. If you are a parent or guardian, we strongly encourage you to use parental control software to restrict access to gambling websites.
Problem gambling can affect anyone, regardless of age, income, or background. Recognising the warning signs early is one of the most important steps toward getting help. Common signs include:
Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to seek support:
All reputable online casinos we review offer built-in responsible gambling tools. We strongly encourage every player to use these features proactively, before a problem develops:
Set a daily, weekly, or monthly deposit cap directly in your casino account settings. This prevents you from spending more than you can afford and keeps your gambling budget firmly under control.
Enable session time reminders so that a notification appears at regular intervals, such as every 30 or 60 minutes, to remind you how long you have been playing and how much you have spent.
If you feel your gambling is getting out of hand, request a short break of 24 hours, 7 days, or 30 days. During this period your account is temporarily suspended, giving you time and space to reassess.
Self-exclusion allows you to permanently or long-term block yourself from a casino platform. In New Zealand, you can also contact the Department of Internal Affairs to explore national self-exclusion options. We encourage players who feel they need a longer break to pursue self-exclusion without hesitation.
If you or someone you know needs immediate support, please reach out to the following New Zealand services:
The following organisations provide world-class support, resources, and counselling for people affected by problem gambling:
If you have concerns about content on Townviewco or would like to discuss responsible gambling further, you are welcome to contact us directly through our website at townviewco.org. We will always take your welfare seriously and respond with care and without judgment. You are never alone in this.